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Contact our Customer Service

Call or chat with us online

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Customer service

Customer service: (+47) 22 33 42 00

At times we might have longer waiting times, but we always do our best to help you as quickly as possible.

Opening hours:
Monday - Friday: 9am - 5pm
Saturdays, Sundays and bank holidays: Closed


We answer emails within 10 working days. In a hurry? Give us a call!

Frequently asked questions

Here you can find answers to the most commonly asked questions about our hotels, check-in and check-out, food and beverages, membership, payment and much more.


Group booking 10 rooms or more

Group booking: (+45) 70 12 16 16

Group booking can help you book 10 or more hotel rooms.

Opening hours:
Monday - Friday: 8am - 4.30pm
Saturdays, Sundays and bank holidays: closed

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One of our representatives will be in touch with 24 hours. A copy of your inquiry has been sent to your email address.

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